Top Tips for increasing service delivery
Top Tips for increasing Lateral Flow Device service delivery & revenue
- Brief the team using the CPE briefing.
• Ensure you have a stock of LFD tests available in your pharmacy. These should be ordered from your regular wholesaler and will be reimbursed at the price stated in the Drug Tariff. If they are out of stock, please re-order daily.
• If you don’t offer the LFD service or have run out of stock, advise patients where they can obtain stock, and recommend they do so in advance, rather than waiting for an outbreak. Signpost patients to Find a Pharmacy to find their nearest commissioned pharmacy.
• Attach a message on the LFT service to the prescription bags for all eligible patients.
• Have LFD tests on the counter and ask eligible patients as you hand out prescriptions if they are aware they can have the tests as they are eligible for treatment. Where a patient representative is collecting the prescription check they know about the service for them to discuss with the patient.
• If you provide a delivery service, brief your delivery driver to be able to speak to delivery patients on access to LFD tests and to carry some with them to be able to handout to eligible patients where needed.
• Does the pharmacy team know the process for when a patient tests positive and how the patient can access treatment via the CMDU (Covid Medicines Delivery Unit). Could add a label to the LFD test box with the CMDU contact details on it to support your patients.
Sussex ICB – https://www.sussex.ics.nhs.uk/your-care/local-nhs-services/covid-19-treatments-patients-at-highest-risk/
Surrey Heartlands and Frimley ICBs – East Berkshire Primary Care Out Of Hours service is responsible for assessing patients and prescribing treatments. The patient can call 03000 24 0000 for assessment if they test positive for COVID-19.
• Further information is available here.
